Redirection Page

The Defence Qualifications Website no longer exists, for information regarding qualifications you may be eligible for whilst serving in the Australian Defence Force (ADF) please contact your respective Service Registered Training Organisation as shown below:

NAVY RTO

Navy RTO Section Training Centre
CP4-7-008
Department of Defence
PO Box 7913
CANBERRA BC ACT 2610
E: navy.rto@defence.gov.au
T: 02 6266 3281
F: 02 6266 2388

ARMY RTO

As of Feb 2014, Army has commenced automatically issuing qualifications to members within 90 days of completion of courses. Army has a significant legacy of qualifications earned before 2014. These qualifications are being addressed in reverse date order and entitled members will be issued their qualifications in due course.

Individual applications for Defence qualifications are processed by exception only. Those exceptions are as follows; upon discharge, former Army members, or to support education applications.

Please send an email to cap.helpdesk@defence.gov.au marked "Exception" details your particular circumstances and your request will be auctioned as a matter of priority. The following information should be included as appropriate:

Postal address, and employment ID (PMKeyS number) all applications; for discharging members, discharge signal should be attached; for education applications, scanned copy of education application or course details; if a discharged member, scanned certified true copy of ID (passport or photo licence).

Enquiries of a general nature, falling outside the above criteria will not be answered.

Contact details for all qualification related issues, which match the above criteria, are as follows:

Qualifications Issuance Cell (QIC)
ETD Branch
Building 111
Victoria Barracks
Oxford Street
PADDINGTON NSW 2021
Phone 02 8335 6549 (This phone is attended during Mon, Tue and Wed evenings only 1700 h - 2200 h).
E: cap.helpdesk@defence.gov.au 

AIR FORCE RTO

RTO Manager Air Force
Headquarters Air Command DTS
Glenbrook Great Western Highway
GLENBROOK NSW 2773
E: raaf.accreditation@defence.gov.au
T: 02 4737 7833
F: 02 4737 7140